Enhancing the Performance Management Process

Length: 1/2 day

Learning Method:

Classroom

Pre-Program Assignment:

Review Performance Evaluations you have written or Field Contact Reports and bring the following to class:

  1. A Performance Evaluation or Field Contact Report for an Exceeds performer
  2. A Performance Evaluation or Field Contact Report for a Needs Improvement performer
  3. A Performance Evaluation or Field Contact Report for a Meets Expectations performer

Competency Focus:

Coaching & Management Skills

Level:

Managers in role 0-36 months

Learning Objectives

Each participant will learn to:

  1. Apply performance management principles to achieve business objectives through continued development
  2. Integrate coaching in the performance management process to create a development continuum throughout the year -­‐ this will ensure coaching is not an isolated event
  3. Set expectations -­‐ Provide clear, candid and constructive feedback and assist direct reports to understand how to achieve a higher performance level